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Sentence Snake / Lyric Puzzle not working correctly

Fix issues with tiles not responding, answers not being accepted, or the game freezing in Sentence Snake.

Sentence Snake is a word-arrangement game where you place word tiles in the correct order to complete a lyric. This article covers common issues with the game behaving unexpectedly.

Overview

This affects teachers and students who find that tiles are unresponsive, correct answers are not accepted, or the game appears stuck.

Steps

  1. Refresh the page and launch the game again.
  1. Make sure you are using a supported browser. Chrome is recommended.
  1. If tiles are not responding to taps or clicks, check your internet connection. The game requires a live connection to work.
  1. If you are in a live session and the game is frozen, ask your teacher to advance to the next round.
  1. If a correct answer is not being accepted, re-read the lyric carefully. Word order, punctuation, and spacing all matter.
  1. If you believe a lyric contains an error or a correct answer is being rejected unfairly, contact hi@roxxem.com.

Still not working?

Email hi@roxxem.com with the song name, the lyric that caused the issue, and your browser and device type.

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