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Can't connect to Live Game (spinning circle)

Troubleshooting connecting to Roxxem Live games

If you can can never connect to a Roxxem Live game, your school's firewall may be blocking access to our game server.

This may be indicated by a loading "spinning circle" icon that never goes away.

Roxxem uses Google Firebase to manage its Live Games. To allow access to Google Firebase, please take the following steps:

Allow access to *.firebaseio.com

Ensure that your school's firewall settings are set to allow \\*.firebaseio.com on ports 80 and 443.

Please note that this domain is a wildcard, meaning we need access to every subdomain on firebaseio.com.

Allow Websocket connections

Your school may be blocking a websocket connection to our game servers.

Websockets are different than standard HTTP requests and is the technology we use for real-time communication in our game. Make sure you have allowed Websocket requests for \\*.firebaseio.com.

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